FirstStop; new information and advice service for older people, their families and carers.

I've been sent an e-mail to promote a new information and advice service for older people, their families and carers. FirstStop is provided jointly by Help the Aged, The Elderly Accommodation Counsel, and Counsel and Care and supported by a commercial partner NHFA Care Fees Advice. In addition to the website, there is a telephone Advice Line on 0800 377 7070. The service aims to offer advice on:

• Care and support - in the home, in specialist housing or in a care home.
• Housing - services to help people 'stay put' successfully; information about all the options if choosing to move somewhere more suitable.
• Finance - including paying for care, benefits and allowances, Council and NHS funding, insurances, financial planning and financial products.
• Rights - the law; standards to be expected; how to get what you are entitled to, including advocacy services that can support you.